skip to Main Content

Technical Engineer.

Location: Dili, Timor-Leste

Core Responsibilities:

  • Provide Level 1 and Level 2 support.
  • Respond to service request from clients via phone calls and service tickets.
  • Develop and maintain a thorough understanding of our services, its deployment, implementation and use within client environments.
  • Responsible for document infrastructure inventory, including server/system configuration and dependencies between systems.
  • Focusing on smooth operation of process flows in client environments.
  • Participate in project implementation with Level 3 and Project Managers.
  • Assist Infrastructure Engineer and Technical Director with system/server administration.
  • Performing hardware/system/server/storage installation.
  • This role requires staff to perform on site activities and to be on site when required.

Minimum Requirements:

  • Diploma or Degree in Information Technology related field
  • At least 2 years working experience in IT related field
  • Able to read and write in English
  • Familiar with Microsoft Windows 10
  • Able to perform troubleshooting on end user level (Office Suite, Windows, Adobe and other daily used applications)
  • Knowledge of network security practices and anti-virus programs
  • Ability to perform remote troubleshooting and provide clear instructions.
  • Basic knowledge of virtualized environment
  • Possess own transport

Preferred Requirements:

  • Knowledge of Windows Server 2012/2016 and working knowledge of Active Directory
  • Excellent knowledge of Microsoft Office 2016/2019 suite of products.
  • Server and networking equipment troubleshooting certifications.
  • Backup Software and technology knowledge.


  • 13 month pay
  • Annual leaves and sick leaves
  • Insurance coverage
  • Travel Allowance
  • Company Leisure and activities
  • Company mobile

To apply for this position please submit CV and application letter via email: or in person to the Quantech office, Suite 328 – 329 Level 3, Timor Plaza, Rua Presidente Nicolau Lobato, Dili, Timor-Leste.


Back To Top